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Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.chicagosigncompany.com. The collective work includes works that are licensed to www.chicagosigncompany.com. Copyright 2013, www.chicagosigncompany.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.chicagosigncompany.com or purchasing www.chicagosigncompany.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.chicagosigncompany.com or to purchase www.chicagosigncompany.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.chicagosigncompany.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of www.chicagosigncompany.com used in the site are trademarks or registered trademarks of www.chicagosigncompany.com
The Wave Pop Up frames, Ready Pop Fabric frames, Silver Step Retractable Banner stands, and Portable Roll Up Banner stands carry a limited life time warranty against manufacture defect. All graphics carry a 1 year limited warranty. All other products carry a 1 year limited warranty. However, if your order is incorrect or damaged in shipping please contact us within 48 hours of receiving your order and at our discretion we will make the proper arrangements.
Graphic orders will be scheduled to ship by Graphics Department and the order will be processed as ordered unless you notify us to any changes prior to ship date scheduled. Graphics must be pre-approved in writing via email before printing can take place. Please only approve of your graphic art when you are ready to commit to it's printing, as this approval is final, and not reversible. Approval must be received by 3 PM PST for that business day to count or else approval date will be following business day.
Term - Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.chicagosigncompany.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
www.chicagosigncompany.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.chicagosigncompany.com.
RETURNS & REFUND POLICY:
If you are not satisfied with your purchase of a product, please call 619-488-4795 for a Return Material Authorization (RMA) request within 30 calendar days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. The product must be returned to the warehouse within 14 calendar days of the issuance of the RMA. Printed graphics are non-refundable due to its custom nature. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product.
However, if your order is incorrect or damaged in shipping please contact us within 48 hours of receiving your order and at our discretion we will make the proper arrangements.